Privacy Policy

Confidentiality of Library Records

Updated: March 2024 Review by: March 2029

Purpose: To outline the way Puyallup Public Library (hereafter referred to as PPL) records will be kept confidential and privacy maintained. 

Scope: Applies to all who use PPL. 

Definitions: None.

Background: Protecting patron privacy has long been an integral part of the mission of libraries. PPL collects information from patrons to conduct library operations. These records include but are not limited to registration information, internet search records, circulation records, materials request lists, financial information, computer booking information, and more. PPL is committed to protecting the confidentiality of our members and their use of the library.

Policy: PPL upholds state and federal laws intended to protect the privacy of individuals who access library materials and resources. Privacy is essential to free speech, free thought, and free association. Confidentiality extends to all records with identifying information about members, including requests for information, borrowing records, computer use records, or access to on line resources in accordance with RCW 42.56.310. As such, PPL will disclose exempt records to others only with the library patron's request or consent or with a valid court order.

Patron records may be consulted and used by Library staff in the course of their library-related work as determined by the Library Director or designee. Parents or guardians of children under the age of 18 who wish to access a child's library records may do so if they are the parent or guardian responsible for the child's account. Parents, guardians, or caretakers of a child under the age of 18 who wish to access a child's record of materials checked out, on hold, or overdue must provide the child's physical library card, library card number, or must verify authority through the provision of other private information on the account.

PPL does not share or sell our patrons' information to any third-party sources except the following: we share patron information with our Integrated Library Software vendor and use their cloud-based server for the storage of patron records, and we share patron data with a third party vendor for assistance in collecting library materials or resolving delinquent accounts (collection agency).

PPL enters into agreements with reputable third-party vendors and partners to provide on line services, digital collections, streaming media content, electronic newsletters, and other services. When using some of these services, library patrons may choose to provide information voluntarily or connect with social networks and other users. The data shared with these third parties is not subject to library control; therefore, PPL cannot guarantee the same level of confidentiality and privacy. Patrons who use these services are encouraged to review the specific types of data that may be gathered and disclosed by each third-party vendor. Please refer to the Terms of Use and Privacy Policies for each service used. 

Related Policies: 

Library Card Eligibility 

Adopted by the City of Puyallup Library Advisory Board, March 18, 2024